Shipping policy

Effective Date: 05.13.2026

At Drevier, we are committed to delivering your custom or in-stock caliper covers quickly, safely, and reliably. Please review the information below for details on our shipping process.

1. Shipping Locations

We ship worldwide from the following fulfillment points:

United States: For in-stock products
Europe: For made-to-order and custom items

2. Shipping Costs

Standard Shipping: Free on all orders — domestic and international.
No hidden fees or handling charges at checkout.

3. Processing Times

In-Stock Items: Processed and shipped within 1–3 business days.
Custom & Made-to-Order Items: Processing time may vary depending on complexity and production schedule — typically 3–7 business days. Some items may require additional production time, especially for new or rare vehicle models that may involve creating a new mold.

We will notify you via email once your order has shipped and provide a tracking number.

4. Estimated Delivery Times

Domestic & International Orders: 3–7 business days after shipping

Delivery timeframes may vary due to location, customs processing, or carrier delays.

5. Tracking Your Order

Once your order ships, you will receive an email with tracking information. You can also contact us or use our website chat to check your order status at any time.

6. Delayed or Lost Shipments

If your package is significantly delayed or appears to be lost:

First, check the tracking number provided in your email.
Contact the shipping carrier to get an update or open an investigation.
Then, contact us at support@drevier.com and we’ll investigate with the shipping carrier.

7. Customs, Duties & Taxes (International Orders)

For international orders, any customs fees, duties, or import taxes imposed by your country are the responsibility of the buyer. These charges are not included in the item price or shipping cost.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address was provided, please contact us within 48 hours of placing your order to request a correction. Orders shipped to the wrong address due to customer error are not eligible for replacement or refund.

9. Contact Us

For any questions about your shipment, feel free to contact us at:

Contact form
Email: support@drevier.com
Live Chat: Available on the bottom right of our website